General Studio Policies
Please honor our small business and be respectful of our policies:
Mats are available to rent for $2 and Water for purchase for $2.50.
Bring only what is necessary, less is more!
No late arrivals. Please arrive at least 5 minutes prior to class to get settled.
If you arrive past the time of class, whether you have pre-registered or not, we cannot guarantee your spot. If there is a waitlist, we will be offering your spot up if class has begun.
Please turn OFF your cell phone prior to entering the studio and refrain from use. In the studio space, we are offline. If you need to use your phone or watch, please go outside.
At our Cobble Hill temporary annex, pre-registration is required. Spots are limited to 15. BYOM - bring your own mat. We will have blocks, belts, blankets available.
Class Packs - please make note of the expiration date of all pack/s you have purchased. We cannot respond to pack extensions. They are offered at a discount which means they must be used within the time frame policy. Packs are non-refundable and non-transferable.
Class Policies:
If you pre-register for a regular class, up to 12 hours before your scheduled time, you may late cancel through your account without penalty. Here is how to do that.
If canceled within 12 hours or less of your scheduled class, the class will be deducted from your class pack and for monthly members a $10 late fee will be charged to your account. Our spots are limited and our teachers rely on spots not being lost due to late cancellations.
Illness/Life related cancellations (Covid included, due to contraction or exposure) are not exemptions to the policies above. We get it, life happens! But the policy is still the policy. Please do not pre-register prior to class if you are unwilling to adhere to the policies above. By its nature, late cancelling means something came up. You are always welcome to drop in or register closer to the time ensuring you can make it to practice.
These policies remain even if teacher changes last minute due to personal issue.
We cannot respond to requests for exemptions to our cancellation policy for pre-registrations.
Workshops/Special Events Policies:
No refunds. No cancellations/credits for special events/workshops within 24 hours.
Prior to 24 hours, you can use your purchase towards a class pack/future workshop/event.
Auto-renew Packages:
No extensions, pauses, or credits for non usage.
You may cancel your membership at any time through your Union Fit dashboard. Once your monthly cycle is complete, you will not be charged again and can renew at any time on your own.
Recordings:
For Livestream classes registered for in real time, access to the recording on your dashboard is for 24 hours.
For Replay videos registered for in our Replay library, access to the recording is for 48 hours.
For Video Calls (aka Zoom), access to the recording is for 48 hours upon written request (email info@premayogabrooklyn.com)